Policies

Welcome to the policy page for OCD Specialists. OCD Specialists is the DBA for Stacey Kuhl Wochner, A Licensed Clinical Social Worker Corporation. Any questions about the content of this page can be discussed during our first meeting and throughout therapy.

Insurance Policy

OCD Specialists does not accept insurance directly and is considered “out-of-network” with insurance plans. If you have a PPO with out-of-network coverage, we can provide you with a monthly statement (superbill) to send to your insurance company to seek reimbursement. Please contact your insurance company if you have questions about your out-of-network mental health benefits. For more information on understanding your coverage, please check out this helpful guide from the IOCDF.

Payments

Clients will be informed of the fees for services prior to scheduling the first appointment. Payment for service is due in the form of credit card, personal check or cash at the end of each session. Fees for other professional services will be prorated based on session fee if service is longer than 15 minutes in duration (e.g. client phone calls between sessions, report writing, letters, requests to speak with other professionals, and preparation of records / treatment summaries).

Cancellation Policy

OCD Specialists has a 24-hour cancellation policy. If you cannot attend your scheduled appointment, please contact your therapist at least 24 hours prior to your scheduled appointment to avoid full session cancellation fee.

Intake Documents

After you schedule your initial assessment, your therapist will email you a link to the secure client portal with the intake documents. Please fill out all documents prior to your first session. Contact your therapist if you didn’t receive the email or are having difficulties logging into the portal or completing the forms.

Teletherapy

We offer teletherapy services to clients in the state of California and some other countries. We are unable to see clients in other states. Stacey Wochner, LCSW, LPCC is also licensed and able to see clients in the state of Ohio.

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges. You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or read more here.

Equality Policy

OCD Specialists does not discriminate on the basis of race, color, national origin/ancestry, religion or belief, gender, gender expression, age, disability, size, marriage and civil partnership, sexual orientation, and pregnancy in any of its activities or operations. These activities include, but are not limited to, hiring of staff and the provision of services to our clients. We are committed to providing an inclusive and welcoming environment for all members of our community including clients, families, staff and consultants.